Yeastar Solution for Hospitality Industry IP PBX System

 

 

Solution for Hospitality Industry

 

 



To excel at providing professional services, hotels need to make an all-around improvement to their communication infrastructure.
Intense competition in hotel industry drives hoteliers to pursue the high efficiency of communications and information management system. More advanced and specialized communication solution not only facilitates hotel operations but also ensures high-quality guest experience and nourishes guest loyalty. Integrating IP communications is an indispensable aspect. With the IP communications system, guests can enjoy voice and video communications at a low expense; hotel staff collaboration is also enhanced.

 

 


The full scope of the hospitality solution includes powerful Yeastar IP-PBX as the server, TA FXS Gateway as the bridge between VoIP and hotel analog phones, open API for PMS integration, and a wide range of compatible hotel phones for reception, rooms and back office.


Yeastar Hotel IP-PBX
The versatile Yeastar S-Series PBX utilizes analog and IP phones and provides PSTN, E1/T1/PRI, BRI, GSM, WCDMA and VoIP connectivity to lower communication costs. Adopting advanced voice processing techniques, it provides quality voice calls for users. The embedded system makes management and maintenance easy with intuitive Web interface, ensuring carrier-grade operation and reliability.

Hotel Phones
Reception desk, guest rooms, concierge, common area, and hotel back office all require some kind of phone availability. Knowing that your hotel phones are interoperable with Yeastar IP-PBX surely gives you peace of mind. Find what hotel phones are supported.


Hotel PMS
Integration of Yeastar telephone system and Hotel Management Software / Property Management System can help hoteliers to streamline operations, unleash manpower, retain client data, and have timely records. Various operations can be performed by the reception staff directly within the PMS.  “char utile h+ integration” App is also supported on S-Series VoIP PBX. And more hotel PMS will be supported in S-Series VoIP PBX.


Hotel App
Hotel App, one of the new breakthroughs of the latest firmware version 30.4.0.6 of S-Series VoIP PBX, integrates rich IP-PBX features with advanced hospitality features. It empowers small and medium hotels to intuitively manage the booking, check-in and check-out service, check status of each room, offer mini-bar service, and run personalized billing reports and more daily operational tasks in hotels and other hospitality environments, greatly enhancing guest experience and improves the efficiency of hotels business. Learn more about Hotel App.


Benefits

Professional IP Telephony System

The built-in auto-attendant and mini call center will help hotels to respond to customer inquiries and reservation immediately and professionally.


Improve efficiency and generate revenue

Hotel staff gets effective communications with advanced features like 3-way calling, intercom, mobility extension, and more. Hotels could also generate revenue by charging telephone calls, conferencing, video conferencing, etc.
 


Scalability and compatibility

Relocation of extensions and expansion of the system are flexible and easy. Its strong compatibility ensures networking with legacy equipment.


Convenient management and maintenance

The user-friendly Yeastar IP-PBX features intuitive Web GUI and easy installation. The auto provisioning feature supports batch provisioning of IP phones to save loads of time.





Integration with Hotel Phones

Yeastar fully SIP compliant solution designed for hotel phones to keep guests and staff connected with integrated communications technology.
The hotel industry is witnessing intense competition with new-entrants and continual change in hotel technology. Hoteliers face problems in integrating hotel systems with advanced communication technologies. More advanced and specialized communication solution not only facilitates hotel operations but also ensures high-quality guest experience and nourishes guest loyalty.


Yeastar solutions have the reliability and proven communication technology that enhances hotel phone property – making it easier to operate and ensuring you seamless communication.


Guest Rooms and Guest Services


To provide wake-up calls and other services, guest room phones must be maintained. Built around Yeastar IP-PBX, guest room phones and TA FXS VoIP Gateways deliver superior guest experience with crystal clear voice call and other hospitality features.

  • wake-up service
  • Voice messages
  • Intra-room calling
  • Get room service
  • SMS notification
  • Detailed phone bills


Reception
Reception desk is the front line of a hotel, where the reception staff welcomes the guests, checks guests in, checks out, takes reservation, provides information, takes care of guest’s various needs. A suitable front desk phone and hotel specific telephony features helps reception staff yields more with less effort. Meanwhile, reception staff answers and makes a lot of calls in a working day, a clear voice call and a reliable telephone system are crucial.

Lobby
Place service phones in area such as the lobby or other shared public areas. Guests can simply lift the handset to contact the operator and get the service following the dialing directions. In this way, hotels could extend superior customer service to all guests.

Back Office
Yeastar IP communication system comes with an array of business intelligent features to enhance the collaboration of front and back office and improve the customer experience. Besides the desk IP phone, staff communication is also incorporated with smart devices installing Linkus Mobile Client to make collaboration timely.

Supported Hotel Phones


 

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