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Frequently asked questions
(FAQ's)
Q. What is FRT?
FRT is standalone Fingerprint recognition
based Time attendance terminal with advance features and networking
capabilities. It is expected to be used by Medium and large size companies
who intend to use advanced products and eliminate proxy punching.
Q. Can we use FRT for Access control?
Yes, Time-TRONIX TA can be used for applications where you
need both Time Attendance and access control but Time-TRONIX TA has been
designed and developed with Time Attendance as main requirements and may not
be suitable for some access control environments. Hence you need to confirm
and specify in order if you intend to use it for access control also. Access
control is at present optional feature.
Q. Is FRT a complete Time Attendance
package, do I need to purchase anything else?
Yes FRT is a complete Time attendance package with
hardware and software required for basic time attendance requirements of
small and medium companies. Time attendance package only offer time
attendance reports and does not do payroll processing.
You are not require to purchase any other hardware,
software or service.
Q. Can we install FRT as s fully standalone
machine without any network connection?
Yes, Time-TRONIX TA is developed to work completely
standalone and it is not dependent on any network resource for its
functionality for standalone operations.
Q. Can we network FRT on our existing
computer network?
Yes, Time-TRONIX TA uses same networking technology as
computers and support TCP/IP connection on 10/100 Base-T Ethernet networking
with standard RJ45 connector. You are not required to setup separate network
or cables for FRT, just plug one of your network cable into its RJ45 jack
and configure it as per your network settings. You can assign network IP
address to FRT.
Q. Does Time-TRONIX TA support RS232, Wiegand and RS485
communication?
No, RS232 and RS485 are old ways of data transfer and
communication. Time-TRONIX TA is an advanced system and support TCP/IP
networking which is much faster and cabling infrastructure for the same
already exist in almost all business organizations today. Hence FRT does not
support RS232, wiegand or RS485 communication.
Q. Can we network multiple FRT to use
single database residing on our server?
Yes, You can configure FRT to use database of
fingerprints residing on the server instead of its own memory. This allow
you to maintain single database in case your are using multiple FRT's In
future versions we also plan architecture where fingerprint matching can
also be done on the server.
Q. What can be maximum distance between FRT and
Server?
This is dependent on your LAN network and communication
bandwidth. This distance is same as the distance supported by your LAN
network between a computer and the server. Today large number of networking
devices are available to establish very large LAN networks spanning few
kilometers without compromising on speed.
Q. What is battery backup available with
FRT?
FRT being very powerful system consume lot
more power compared to standard standalone fingerprint terminals, hence it
is not possible to run it on small compact batteries. It is better to run
FRT on inverters/UPS systems which provide AC current. Hence you are
recommended to use your existing UPS system for power backup or install
small UPS for FRT.
Q. How can I get custom features integrated in time
attendance software?
You can end clear Software requirements specification to
RaviRaj Technologies, we will evaluate your requirements and in case we find that these
change may be useful to many clients in future we will do this free of cost
for you. For other changes we charge nominal service fees. You can also
integrate these features yourself if you have knowledge in ASP programming.
Q. Can we add new reports and rules ourselves in time
attendance software?
We does not provide engine/wizards to
automatically add rules of generate reports, but if you have ASP programming
skills you can easily add new reports.
Q. Can I install Time attendance software on my web
server?
Yes, you can install it on Windows 2000 or latest server
and access it from any where through internet.
Q. Do I need to install time attendance software on
multiple places to see reports?
No, Time-TRONIX TA software is browser based and once
installed on a computer or server it can be accessed from anywhere on the
LAN through browser.
Q. How can you ensure that my investments in time
attendance software will not go waste in long term?
RaviRaj Technologies is continuously working on Time-TRONIX TA to
integrate new features and also provide you with large part of the source
code which allow you to take control of the software and integrate
additional features of your choice yourself or through your development
partner. hence your investment in Time-TRONIX TA will give you long term
returns.
Q. Do I receive free upgrades to Time-TRONIX TA time
attendance software?
Yes, you will receive free upgrades till one year. After
this you can purchase the new versions of the software if required or
continue with the older version.
Q. What warranty is offered for FRT?
One year replacement warranty is offered for
FRT.
Q. Can we purchase FRT without Time
Attendance software ? Can we use our own Time Attendance software with
FRT?
Time-TRONIX TA Time Attendance software is included with
FRT by default as a package. You will pay the same price for
FRT whether with TA software or without it.
Yes, you can use your own TA software with FRT,
FRT provide your with log reports in many standard formats which
are suitable for most TA software.
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